Frequently Asked Questions (FAQs)


General Information

Q: What does Mectrons specialize in?

A: Mectrons specializes in selling high-quality automobile spare parts and electronics spare parts.

Q: Where is Mectrons located?

A: Our store is located at DogSquad Road, Mirpur-13, Dhaka-1216.

Q: How can I contact Mectrons?

A: You can reach us via:

  • Phone: 01706727571
  • Email:
    • Operation@mectrons.com
    • Info@mectrons.com
    • Tech@mectrons.com
    • Contact@mectrons.com

Products and Services

Q: Do you offer genuine and aftermarket parts?

A: Yes, we offer both genuine and aftermarket parts to cater to diverse customer needs.

Q: Can you recommend compatible parts for my vehicle or electronics?

A: Absolutely! Contact our customer care team, and we’ll guide you in selecting the right parts.

Ordering and Payment

Q: How can I place an order?

A: You can place an order through our website or by contacting us directly via phone or email.

Q: What payment methods do you accept?

A: We accept:

  • Mobile Payments: bKash, Nagad, Rocket
  • Bank Transfers: Any bank online transfer
  • Cards: All types of bank cards (credit and debit)

Shipping and Delivery

Q: How long does shipping take?

A: Shipping times vary depending on your location. Contact our team for an estimated delivery time.

Q: Do you offer international shipping?

A: Please contact us directly for inquiries regarding international shipping.

Returns and Refunds

Q: What is your return policy?

A: You can return any product within 7 days of purchase. Please ensure the item is unused and in its original packaging.

Additional Information

Q: Do you offer bulk purchase discounts?

A: Yes, bulk discounts are available. Please contact us at operation@mectrons.com for more details.

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